Terms of Service

Last updated: August 2026

Overview

This website is operated by The Huli Huli Sauce Co Ltd. (“Huli Huli,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us” and “our” refer to Huli Huli Retail Ltd. We offer this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is built on WordPress/WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products to you.

Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. See Section 5 below for details on your right to cancel and return orders.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years old, or that you are accessing the site under the supervision of a parent or guardian.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws applicable to you (including but not limited to intellectual property laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable UK law.

You understand that your content (not including payment card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, without our express written permission.

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or timely sources. Any reliance on material on this site is at your own risk.

This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content of it) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service, except where this would conflict with your statutory rights as a consumer, or where you have already placed a confirmed order at the original price.

Section 5 — Products, Orders and Your Right to Cancel

Certain products may be available exclusively online through the website and may have limited quantities.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your device’s display will show colours with complete ac